Legal

Privacy Policy

Effective date: March 3, 2026

Information we collect

We collect information needed to run Memorioso, including account details (such as email), storybook content you create or upload, billing events, and basic operational logs for security and reliability.

How we use information

We use your information to provide the service, authenticate accounts, deliver transactional emails, process subscriptions, prevent abuse, and provide customer support.

Sharing and processors

We may share data with infrastructure and service providers that help us operate Memorioso (for example: hosting, authentication, payments, and email delivery). We do not sell personal data.

Retention and deletion

We keep data for as long as needed to operate the service and meet legal obligations. You can request data deletion by emailing hello@memorioso.co.uk.

Policy updates

We may update this policy as the product evolves. Material changes will be reflected by updating the effective date on this page.